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Professional Development Corner – The Agenda Bell Curve
February 4, 2017

Professional Development Corner – The Agenda Bell Curve

Last year I attended a workshop led by author and University of Michigan Professor Dr. John Tropman on effective meeting management. Dr. Tropman shared many strategies for improving meeting effectiveness and improving group decision making. One of the key takeaways from his presentation that can translate to any industry was how to develop an engaging meeting agenda by implementing the Agenda Bell Curve model.

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Understanding the funeral rituals of different religions is important when processing a foreign claim.
February 3, 2017

Understanding the funeral rituals of different religions is important when processing a foreign claim.

As a life claim examiner presented with a foreign death claim do you have a thorough understanding of the funeral rituals based on the religion of your insured?  Having knowledge of the funeral rituals of various religions around the world will enable you to understand when the disposition of the insured’s body is contrary to their beliefs. 

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ICA Member Webinar: Producer/Agent Fraud: A Continuing and Ever Changing Dilemma
February 2, 2017

ICA Member Webinar: Producer/Agent Fraud: A Continuing and Ever Changing Dilemma

Mark your calendar! The webinar will take place on Wednesday, March 15 at 2pm Eastern.  Members will be invited to register in advance. The webinar is limited to 100 RSVP’s.

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President's Remarks
January 6, 2017

President's Remarks

Emily Sudermann, JD
Lincoln Financial Group

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Why We Should
January 6, 2017

Why We Should "Like" Social Media Discovery: Litigation Considerations in a Facebook World

The meteoric rise of social media in our society comes with some amazing statistics. Recent studies reflect that fifty-six percent (56%) of Americans have a profile on a social networking site. Twenty-two percent (22%) of Americans use social networking sites several times per day and twenty-three percent (23%) of Facebook users check their accounts five or more times per day. In fact, usage tracking shows that the average American user spends three or more hours per day on social networking sites.

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Measuring the Cost of Investigations
January 6, 2017

Measuring the Cost of Investigations

If you have been in claims long enough and are like most seasoned claim professionals, you can relate to the pressures that can be brought to bear to reduce claim expenses. Claim investigation expenses are often one of the first items to get scrutinized when a company is looking for places to reduce costs. But, is this the right place?

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NAIC Introduces National Life Insurance Policy Locator
January 5, 2017

NAIC Introduces National Life Insurance Policy Locator

A special announcement from NAIC

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