ICA Logo
The IQ logo

To contribute an article for consideration please contact ICA Staff at memberservices@claim.org with a brief description. 

Please note: Some articles are public while others are reserved for ICA members and require login.

For help with your member-login please email memberservices@claim.org

Can insurers fight fraud while privacy vanishes?
March 7, 2018

Can insurers fight fraud while privacy vanishes?

A billionaire tossed a verbal stone into an electronic pond, causing ripples worldwide.“ All these concerns about privacy tend to be old-people issues,” LinkedIn founder Reid Hoffman proclaimed about the new world of electronic communication.

More

2018 ICA Calendar
March 7, 2018

2018 ICA Calendar

Check for upcoming ICA and industry events.

More

President's Welcome
October 18, 2017

President's Welcome

Hello friends!  Autumn has arrived and I hope you have the opportunity to enjoy some of the best the season has to offer.  Whether it be watching football, huddling around a bonfire with friends, or enjoying everything that is pumpkin I hope you are able to make the most of the season.

More

LTL Second Quarter 2017 News Letter
October 18, 2017

LTL Second Quarter 2017 News Letter

In this update, we will summarize two recent California decisions, one on the bad faith defense of genuine dispute and one on E.R.I.S.A. We will also discuss a U.S. Supreme Court decision on E.R.I.S.A. If you have not done so, please provide us with your email address. Please contact us if you would like copies of any of the decisions discussed below.  

More

Let's Go: Reflections on a Year of Fraud Predictive Modeling
October 18, 2017

Let's Go: Reflections on a Year of Fraud Predictive Modeling

Last October, the fraud predictive modeling team met… just as it had throughout 2017.  We were all somewhat pleased.  The model was running based on the data we had entered and positive information was being produced. 

More

How to do a Desktop Foreign Death Claim Investigation
October 18, 2017

How to do a Desktop Foreign Death Claim Investigation

As a best practice, I recommend investigating all foreign death claims. Due to technological advancements, it is becoming easier for individuals to purchase or steal illegitimate documents. This doesn’t mean that I complete full investigations on all foreign, some are as easy as reviewing the documentation that is supplied. Other investigations can take months to complete.

More

Electronic Health Records: Is Blockchain a Good Fit?
October 18, 2017

Electronic Health Records: Is Blockchain a Good Fit?

Even though paper records for most medical practices have evolved to digital, all of that data currently resides in silos, where consumers attempt to reconcile data among their providers and health payors. This can be challenging, as there is no single source that identifies where all of an individual’s health data resides, let alone the order in which it was entered.

More

President's Welcome
July 6, 2017

President's Welcome

When I think of summer, I think of hot dogs, baseball, kids out of school, fireworks and family vacations! This year, it also signifies to me that the ICA Annual Education Conference in San Diego is just a few short months from now.

More

Researching Records in México
July 6, 2017

Researching Records in México

Availability and procedures to research the most commonly requested records within México.

More

Blockchain and Hype:  Where Are We Today?
July 6, 2017

Blockchain and Hype: Where Are We Today?

On June 15, 2017, American International Group and Standard Chartered Bank announced the first multinational smart contract-based insurance policy using blockchain. Although significant because AIG partnered with IBM to tackle one of the most complex areas in insurance, the development is most noteworthy because it has placed blockchain technology at the forefront of emerging tech in the business world.

More

Q&A: Test Your Knowledge
July 6, 2017

Q&A: Test Your Knowledge

Questions ranging from the language of medicine to the management of claim operations.

More

Collecting Cause of Death Data
July 6, 2017

Collecting Cause of Death Data

Key information for claim professionals (available to members only).

More

Professional Development Corner: 20 Ways To IMPROVE Attitudes
July 6, 2017

Professional Development Corner: 20 Ways To IMPROVE Attitudes

“What can I do to IMPROVE my attitude?” This is one of the most asked questions I get.
Being positive most of the time allows you to enjoy life more.

More

Join Us in San Diego!
July 6, 2017

Join Us in San Diego!

Before you let another day go by, make sure you register now for this year’s Annual Education Conference.

More

Newsbites: Quick News You Can Use
July 6, 2017

Newsbites: Quick News You Can Use

Learn more about membership, online resources, conference sponsorship, and more!

More

President's Welcome
February 11, 2017

President's Welcome

Greetings from unseasonably warm North Carolina!  

More

In Memoriam
February 10, 2017

In Memoriam

We are saddened to announce the passing of two of our members, Thomas Lebron Jackson of Indianapolis, IN, and Robert N. "Bob" Fischer Jr., of Bloomington, Indiana. 

More

Law Enforcement Inquiries
February 9, 2017

Law Enforcement Inquiries

During 2016, we received 283 requests for our services.  This number is down slightly from the two previous years, but the number is still significant.

More

See you soon!
February 8, 2017

See you soon!

The ICA will have an exhibitor booth at the AHOU and ECC Conferences. We hope that you will stop by to meet ICA staff and learn more about the organization!

More

Recruitment
February 7, 2017

Recruitment

Committee Recruitment and Advertising opportunities for the Claims Industry

More

3 of 4 total pages