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Global Claims Technology Survey 2019
April 10, 2019

Global Claims Technology Survey 2019

Artificial Intelligence (AI), chatbots, and wearables are just some of the technologies increasingly embedding themselves into our lives, and the insurance industry is working to employ these technologies as part of or throughout the product life cycle.

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Significant Insurance Decisions in the California Courts
April 5, 2019

Significant Insurance Decisions in the California Courts

This report summarizes the significant California appellate decisions which impact the insurance industry, including in the areas of ERISA, excess coverage and failure to cooperate.

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Fraud Trends 2019
March 1, 2019

Fraud Trends 2019

As we begin the new year with excitement and anticipation, it is a good time to pause and consider what trends to expect regarding fraud.

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President's Welcome

President's Welcome

Greetings.  I hope you had a joyful Thanksgiving and are looking forward to sharing the upcoming holidays with those who are dear to you.

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Building Claimant Self-Efficacy to Improve Return-to-Work Outcomes

Building Claimant Self-Efficacy to Improve Return-to-Work Outcomes

“So, how long do you need to be off work?” This was the question posed to me by the urgent care physician following a brief examination and discussion of my back pain symptoms.

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Social Security Disability-Declining Award Rates

Social Security Disability-Declining Award Rates

For the casual observer, the news media and some politicians often beat the drum that there are too many people receiving Social Security disability benefits.

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Q&A: Test Your Knowledge

Q&A: Test Your Knowledge

Questions ranging from the language of medicine to the management of claim operations.

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President's Welcome

President's Welcome

Greetings!  I hope you all have had a fantastic summer and were able to spend time with family and friends enjoying all it has to offer. 

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Greetings ICA Members

Greetings ICA Members

The wait is nearly over.  In less than four weeks, the ICA will kick off its 109th Annual Education Conference at the JW Marriott Marco Island Beach Resort in Marco Island, Florida.   

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Opioids' impact on group life mortality

Opioids' impact on group life mortality

The opioid epidemic is in the news on a daily basis. The crisis is widespread geographically and demo-graphically, with general population opioid-related death rates quadrupling since 1999.

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Alternative Therapy For Chronic Pain

Alternative Therapy For Chronic Pain

Chronic pain has been estimated to affect more than 100 million people in the United States and is the reason for about one in five office visits to a physician.1 Chronic pain is often accompanied by psychological problems, especially depression, and frequently has an adverse impact on the occupational and social lives of those affected. 

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Case Summary – Griffin v. Hartford Life & Acc. Ins. Co.

Case Summary – Griffin v. Hartford Life & Acc. Ins. Co.

This matter originated out of a challenge by Plaintiff of the termination of his disability benefits under his Company’s ERISA Plan.  The District Court granted the insurer’s motion for summary judgment – based upon an abuse of discretion standard of review – from which Plaintiff appealed. 

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New Reporting and Disclosure Rules for Policy Sales

New Reporting and Disclosure Rules for Policy Sales

The Tax Cut and Jobs Act requires taxpayer disclosures and IRS returns in connection with Reportable Policy Sales. 

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Six-Time Olympic Gold Medal-Winning American Swimmer to Keynote ICA Annual Conference

Six-Time Olympic Gold Medal-Winning American Swimmer to Keynote ICA Annual Conference

Amy Van Dyken is a 6-time Olympic gold medal champion swimmer who made history as the most successful athlete at the ’96 Summer Olympics in Atlanta, Georgia and the first American female athlete to win four gold medals in a single Olympic games.

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Phishing Scam

Phishing Scam

The ICA was recently made aware of reports of an email sent to some of our contacts.

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Welcome New ICA HQ Staff Linda Pierre and Andrew Bird

Welcome New ICA HQ Staff Linda Pierre and Andrew Bird

The ICA is pleased to welcome Linda Pierre, Conference Manager and Andrew Bird, Director of Operations, as the newest additions to headquarters staff.

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Q&A: Test Your Knowledge

Q&A: Test Your Knowledge

Questions ranging from the language of medicine to the management of claim operations.

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President's Welcome

President's Welcome

The warming temps, sounds of children playing outside, and my itch to swing golf clubs tells me summer has arrived!  I hope the season holds exciting vacation plans and even some rest and relaxation for all of you!

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Message from ICA Annual Conference Chair Tony Ferrante, FLMI, FLHC, AALU, ARA, ACS

Message from ICA Annual Conference Chair Tony Ferrante, FLMI, FLHC, AALU, ARA, ACS

June is a time when the temperatures rise, days grow longer and according to custom, it becomes acceptable to wear white pants again.  Additionally, there is a lesser known but equally important event that occurs each June: the opening of registration for the International Claim Association’s Annual Education Conference.

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LEI Success Story

LEI Success Story

The International Claims Association has been dedicated to partnering with law enforcement to supply pertinent policy information in the course of criminal investigations that may have a financial etiology since 1999.  As the Law Enforcement Inquiry Director (aka volunteer) I receive numerous inquiries from local, state, and federal law enforcement on a weekly basis asking for our members to assist them in looking for potential life insurance/annuity policy information that may be a critical turning point in their investigation.

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